How can we help?

Tell us what happened and we’ll help you get back to your workout.

Email support support@stezapp.com

App help

Include your iPhone model, iOS version, Setz version, and what happened.

Purchases

Purchases are not available in the current free beta. Purchase help will appear here if paid features launch.

Privacy

Workout details stay on your device. Privacy requests have a dedicated address.

Before you write

Does Setz work offline?

Yes. Your workout log is stored on your iPhone and the core logging flow works without a network connection.

Can I use kilograms or pounds?

Yes. You can choose kilograms or pounds in Setz Settings.

How do I correct or unlog a set?

Tap a completed set mark to unlog it. Press and hold a set for more details, or swipe to remove it.

Where is my workout data stored?

Your log is stored locally on your iPhone. Setz does not require an account.

Are purchases available?

No. The current Setz beta is free and does not show purchase controls. If paid features launch later, the app and this page will explain how to buy, manage, and restore them.

How do I cancel a subscription?

Open iPhone Settings, tap your name, then Subscriptions. Select Setz and follow Apple’s cancellation options.

Can you recover a deleted workout?

Because workouts are stored locally, we cannot retrieve deleted data from our servers. An eligible device backup may help restore it.

Why did I not receive a reminder?

Check that notifications are allowed for Setz in iOS Settings and that the selected reminder time and training day are correct.

Which iPhone software is required?

Setz requires iOS 17 or later.

How do I report a privacy or security issue?

Email privacy@stezapp.com for privacy requests or security@stezapp.com for security reports.

Send the details.

We read every support request. Please do not include passwords, payment-card details, or sensitive medical information.

support@stezapp.com