App help
Include your iPhone model, iOS version, Setz version, and what happened.
How can we help?
Tell us what happened and we’ll help you get back to your workout.
Email support support@stezapp.comPurchases
Get help with optional Setz Plus, restoring purchases, or managing an Apple subscription.
Privacy
Workout details stay on your device. Privacy requests have a dedicated address.
Before you write
Does Setz work offline?
Yes. Your workout log is stored on your iPhone and the core logging flow works without a network connection.
Can I use kilograms or pounds?
Yes. You can choose kilograms or pounds in Setz Settings.
How do I correct or unlog a set?
Tap a completed set mark to unlog it. Press and hold a set for more details, or swipe to remove it.
Where is my workout data stored?
Your log is stored locally on your iPhone. Setz does not require an account. Browser and iPhone logs are separate and do not automatically sync. If you enable Apple Health in a supported version, completed workouts are also saved to Health with your permission.
Are purchases available?
Workout logging, history, and up to three saved custom workouts are free. Optional Setz Plus unlocks unlimited custom workouts and additional planning features. Apple’s purchase sheet shows the current price and billing period. Trials depend on storefront and eligibility; otherwise the annual plan starts at the displayed price. TestFlight purchases use Apple’s sandbox and do not charge you.
How do I restore Plus?
Use the same Apple Account that made the purchase, open Setz Settings, and choose Restore purchases. An internet connection is required. If Plus does not return, email support with your app version and the restore message. Do not send payment-card details.
How do I cancel a subscription?
Open iPhone Settings, tap your name, then Subscriptions. Select Setz and follow Apple’s cancellation options.
Can you recover a deleted workout?
Because workouts are stored locally, we cannot retrieve deleted data from our servers. An eligible device backup may help restore it.
Why did I not receive a reminder?
Check that notifications are allowed for Setz in iOS Settings and that the selected reminder time and training day are correct.
Which iPhone software is required?
Setz requires iOS 17 or later.
How do I report a privacy or security issue?
Email privacy@stezapp.com for privacy requests or security@stezapp.com for security reports.
Send the details.
We read every support request. Please do not include passwords, payment-card details, or sensitive medical information.